Information We Collect
-
Name, email address, shipping and billing information when you place an order.
-
Website usage data to improve user experience.
How We Use Your Information
-
To process orders and deliver products.
-
To send updates, newsletters, or promotional offers if subscribed.
-
To improve our website and services.
Data Protection
-
We take reasonable measures to protect your personal information.
-
We do not sell or share your personal data with third parties for marketing purposes.
Cookies
-
Our website uses cookies to enhance user experience. You can manage cookies in your browser settings.
Your Rights
-
You can request access to, correction of, or deletion of your personal data by contacting us at support@whollyconnection.com.
3. Return & Refund Policy
Returns
-
We accept returns within 14 days of receiving your order.
-
Products must be unused, in original packaging, and in good condition.
Refunds
-
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 7 business days to the original payment method.
Exchanges
-
If you receive a damaged or defective item, we will gladly exchange it for the same product.
Shipping for Returns
-
Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
Contact
-
For return or refund requests, please email support@whollyconnection.com with your order number and details.
